Refund and Cancellation Policy

At Blue House Record LLC, we strive to provide our customers with high-quality services and products. We understand that sometimes circumstances may require you to request a refund or cancel your order. Please review our Refund and Cancellation Policy below.

Refund Policy

We offer a 14-day refund policy. If you are not satisfied with your purchase, you may request a full refund within 14 days of the original purchase date. To request a refund, please contact our customer support team at csamp@bluehousemusicsouth.com and provide the following information:

• Your order number

• Reason for the refund request

• Date of purchase

Once your refund request has been received and approved, we will process the refund, and the funds will be credited back to the original payment method used for the purchase. Please note that refunds may take 3-5 business days to appear in your account, depending on your financial institution.

Cancellation Policy

We understand that sometimes plans change, and you may need to cancel your order. We offer a 7-day cancellation policy. If you need to cancel your order, please contact our customer support team at csamp@bluehousemusicsouth.com within 7 days of the original purchase date. Please provide the following information:

• Your order number

• Reason for the cancellation

If your cancellation request is received and approved within the 7-day window, we will cancel your order and issue a full refund to the original payment method used for the purchase. Refunds may take 3-5 business days to appear in your account, depending on your financial institution.

Please note that cancellations or refund requests received after the 7-day or 14-day period, respectively, may not be eligible for a refund. We reserve the right to deny refund or cancellation requests that do not meet the criteria outlined in this policy.

If you have any questions or concerns about our Refund and Cancellation Policy, please don't hesitate to contact our customer support team at csamp@bluehousemusicsouth.com.

Thank you for choosing Blue House Record LLC!